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Inside Medical centre building, 4500 Kingston Rd unit 200, Scarborough, ON, M1E 2N9

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Custom Orthotics in Scarborough

Custom Foot Orthotics for Pain Relief, Support & Better Movement

Frequently asked questions

What Are Custom Orthotics Used For?

Custom orthotics are used to support foot function, improve alignment, reduce pain, and help manage a variety of foot and lower limb conditions.

Do I Need A Prescription For Custom Orthotics?

Many insurance providers require a prescription for reimbursement. Our team can guide you through the process.

Can Custom Orthotics Help With Plantar Fasciitis?

Yes. Custom orthotics are commonly used to reduce strain on the plantar fascia and provide support for long-term symptom management.However, they are not a guaranteed cure and are usually considered as part of a broader treatment approach. Physiotherapy for plantar fasciitis may also address calf flexibility, foot strength, load management, and movement-related factors.

Can Orthotics Help Knee, Hip, or Back Pain?

Yes. Because foot mechanics influence the entire body, improving foot alignment may help reduce stress on the knees, hips, and lower back.However, custom orthotics should not be promoted as a universal treatment for back or hip pain. A proper assessment is important to determine whether your symptoms are actually related to your feet or lower-limb mechanics.

If back or hip pain is your primary concern, physiotherapy or chiropractic care may be more appropriate depending on your individual assessment.

How Long Do Custom Orthotics Last?

The lifespan depends on the materials, construction, frequency of use, body weight, activity level, footwear, and how the orthotics are maintained. Instead of replacing them purely according to a fixed date, have them reassessed if they become worn, damaged, uncomfortable, or no longer seem to provide the intended support.

Children and teenagers may also need reassessment as their feet and footwear change.

Are Custom Orthotics Covered By Insurance?

Many extended health benefit plans provide partial or full coverage for custom orthotics. Coverage requirements vary by provider.

How Long Does It Take to Get Used to Custom Orthotics?
It is common for new orthotics to feel different from ordinary shoe insoles because they are designed differently.
A gradual adjustment period may be recommended depending on the device and your individual situation. Follow the instructions provided with your orthotics and report persistent discomfort, pressure points, or worsening symptoms.
Your orthotics should feel supportive—not cause significant pain.

Can I Use Custom Orthotics in Different Shoes?
Sometimes, but not every orthotic fits comfortably into every shoe.
The design should take your footwear into account. Athletic shoes, work boots, casual shoes, and dress shoes can have very different amounts of space and support.
If you regularly use multiple types of footwear, tell your provider during the assessment so the orthotic design can take your needs into account.